Task Management turns feedback into follow-up tasks your team can track until they're closed.

Create tasks automatically from feedback

1. Go to Survey Kiosk > Notifications > Feedback and add a feedback notification.
2. Select the survey, question and devices, then the rating(s) that should trigger it.
3. Under How do you want to be notified?, turn on Task Management (plus Email, SMS or Webhook if you like).
4. Click Submit. A task is created each time a matching rating comes in.

Work your tasks

Go to Survey Kiosk > Task Management. The top of the page shows open and overdue tasks and the average time tasks stay open. Filter by date range, task status and assignee, then click View Task to see the details and update it.