Troubleshooting iPad App

General troubleshooting within iPad App & Portal.

iPad is Unresponsive or not Performing as Expected
Problem: iPad is Not Performing as Expected or Unresponsive Solution 1: Turn Off/On iPad If the iPad is not performing as expected a first step t...
Sun, 4 Nov, 2018 at 10:41 AM
SurveyStance iPad App Unresponsive
Problem: SurveyStance App is Not Performing as Expected or Unresponsive Solution: Force Quit App & Relaunch If the SurveyStance App is not pe...
Sun, 4 Nov, 2018 at 10:46 AM
Checking if Device is in Kiosk Mode (Displaying Surveys)
STEP 1. Login to Web Portal STEP 2. Under Account Management -> Devices STEP 3. 'Last Seen' will display the last time a device with that ...
Sat, 10 Nov, 2018 at 11:57 AM